CANCELLATION POLICY
- Where a customer cancels and provides more than 14 day’s notice of cancellation, a full refund or credit note will be available.
- Where a customer cancels and provides 7-14 day’s notice, one night’s cancellation fee applies
- Where a customer cancels with less than 7 days notices, no refund or transfer is available.
- Where a customer cancels due to Government restrictions that are either not removed as expected, extended, imposed or reimposed, the customer will be contacted and offered a refund or credit note, where such an offer is at the absolute discretion of the operator. The operator reserves the right to withhold some monies to cover administrative expenses and other losses, dependent on when notice of cancellation is given by the customer.